Your Privacy Matters

At CombinePhoto, we are committed to protecting your privacy and handling your personal information with care. This policy explains how we collect, use, and protect your information when you use our services.

 

Information We Collect

Personal Information

• Email address for order delivery and communication

• Payment information processed securely through Stripe

• Photos you upload for portrait creation

• Special instructions or requests you provide

Automatically Collected Information

• Device information and browser type

• IP address and location data

• Usage patterns and preferences

• Cookies and similar tracking technologies

How We Use Your Information

• Create and deliver your custom memorial portraits

• Process payments and manage orders

• Communicate about your order status and updates

• Provide customer support and respond to inquiries

• Improve our services and user experience

• Send promotional emails (with your consent)

Data Protection & Security

Your photos are sacred to us. We understand the emotional value of the images you share and treat them with the utmost respect and security.

• All data is encrypted in transit and at rest

• Photos are securely stored and accessed only by our artists

• Payment processing is handled by Stripe with industry-standard security

• Regular security audits and updates

• Limited access to personal information on a need-to-know basis

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

• With service providers who help us operate our business (e.g., payment processing, email delivery)

• When required by law or to protect our rights

• In the event of a business transfer or merger

• With your explicit consent

Your Rights

• Access the personal information we have about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of marketing communications

• Request data portability

Data Retention

• Photos are deleted from our systems within 30 days after delivery

• Order information is retained for business and legal purposes

• Account information is kept until you request deletion

• Marketing preferences are maintained until you unsubscribe

Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

General inquiries: combinephoto@hotmail.com